Shipping policy
Shipping & Return Policy
At Vercettis, we are committed to providing you with premium-quality T-shirts and a smooth shopping experience. Please read our shipping and return policy below.
🚚 Shipping Policy
Karachi: 2–3 working days
Other Cities Across Pakistan: 4–5 working days
All orders are carefully packed and dispatched after confirmation. Delivery times are estimated and may vary due to public holidays, weather conditions, courier delays, or other unforeseen circumstances.
Please ensure that your delivery address and contact number are correct and complete when placing your order.
🔄 Return & Exchange Policy
We accept returns/exchanges within 3 days of receiving your order in the following cases:
-
Wrong product or wrong size received.
-
Product received damaged or defective.
-
Manufacturing defect in the product.
To be eligible for a return or exchange, the product must be unused, unwashed, unworn, and in its original condition with tags and packaging intact.
❌ Returns/Exchanges Will Not Be Accepted If:
-
The product has been worn or washed.
-
The product has been damaged, altered, or used improperly.
-
Original tags or packaging are missing.
-
The return request is made after 3 days of delivery.
📦 How to Request a Return or Exchange
Please contact us within 7** days of receiving your order** and provide:
-
Order Number
-
Customer Name
-
Contact Number
-
Reason for return/exchange
-
Clear pictures or video of the product, if required
Our team will review your request and guide you through the process.
💰 Refunds
If your return is approved, the refund will be processed after the returned product has been received and inspected by our team. Refunds are subject to the applicable return conditions.
📞 Need Help?
For any questions regarding your shipping, return, or exchange, please contact us:
📱 Phone: 0302-2489708
✉️ Email: vercettissupport1@gmail.com
Our customer support team will be happy to assist you.